For businesses that send people to sites.

Maintenance contractors, construction crews, security firms, delivery fleets, NGOs with field staff. Equipment tracking, full job lifecycle, contract vs off-contract billing, profitability per engagement — plus face-scan attendance, GPS geofencing, worksite check-in and optional M-Pesa auto-payment.

Status Custom engagements
Self-serve After Koa.js migration
Today Per-client deployment
Interim Business plan T&A
ASER Dispatch placeholder
Coming Soon ASER Dispatch — field service management
01 / 03 Where We Are
Status — Custom Engagements Only

ASER Dispatch is delivered today as a per-client engagement.

Our oldest customer base — maintenance contractors, security firms, NGOs — has been running on the original Ruby on Rails Field Workers product for years. We're migrating it onto the new aser-manager Koa.js backend so the same data model powers Dispatch as the four launched verticals. Until that's done, we deploy and run Dispatch project-by-project, scoped to each client's hardware and field reality.

Talk to Sales
02 / 03 What You Get

Dispatch the worker, run the contract, bill the job.

Job lifecycle

Full work order flow — request, quotation, scheduling, dispatch, on-site execution, sign-off, invoicing, payment. Every step time-stamped and assignable.

Equipment tracking

Asset register for the equipment you maintain — lifts, HVAC, generators, refrigeration. Service history, contract terms, next-service-due, parts consumed.

Contract vs off-contract

Distinguish work covered by a service contract (no charge) from billable break-fix calls. See contract profitability per client per quarter.

Face-scan attendance

Field workers clock in by taking a selfie at the worksite. Anti-spoofing, GPS-verified location, visible to the dispatcher in real time.

GPS geofencing

Define worksite perimeters. Automatically detect when a worker arrives at a site, when they leave, and how long they spent there. Feeds straight into payroll.

Optional M-Pesa auto-pay

Pay daily-rate field workers automatically by M-Pesa once they clock out — based on hours worked at confirmed worksites. No more end-of-week cash runs.

Profitability analysis

Per-job, per-client, per-contract margin reporting. Catch unprofitable contracts early, identify which job types are bleeding labour cost, decide which to renew.

Mobile app for the field

Dispatchers schedule, workers receive jobs, sign-offs are captured on glass, photos are attached, parts are scanned. Everything syncs back to the office in real time.

03 / 03 Interim Option

Subscribe to any vertical's Business plan.

What you get from Business-plan T&A — today

  • Face-scan check-in / check-out
  • GPS geofencing for worksites
  • Shift planning & rota
  • Anti-spoofing checks
  • Real-time worker location map
  • Payroll-ready exports
  • Mobile app for the team
  • Native Android, offline-first

Time & attendance with face-scan and GPS geofencing is included on every Business plan across ASER Services, Retail, Restaurant and Hotel. If your field operation is mostly about getting people to sites and tracking their hours, that's enough to start. When ASER Dispatch launches, your data migrates over. See pricing →

Want to be a Dispatch launch partner?

We're scoping pilot deployments now for maintenance contractors, security firms and delivery fleets. Tell us what your operation looks like, and we'll book a 30-minute call to walk through the existing build and the Koa.js migration roadmap.